Service products after sales

Service products after sales - Processes ()


generated_by	build_archi_xml.py::gen_process_context_view
generator_path	pedro/capabilities/build_archi_xml_assign/build_archi_xml_assign.py
run_at	2026-10-19T19:14:54
view_type	capability_processes


Manage Customer Service
Evaluate customer service operations and customer satisfaction
Measure customer satisfaction with products and services
Measure customer satisfaction with products and services - Context
Evaluate and manage warranty performance
Evaluate and manage warranty performance - Context
Evaluate customer service operations and customer satisfaction - Processes
Service products after sales
Manage supplier recovery
Manage supplier recovery - Context
Service products
Service products - Context
Process warranty claims
Process warranty claims - Context
Salvage or repair returned products
Salvage or repair returned products - Context
Service products after sales - Context
Plan and manage customer service contacts
Process returns
Process returns - Context
Plan and manage customer service contacts - Processes
Manage Customer Service - Processes
Deliver Physical Products
Manage logistics and warehousing
Operate outbound transportation
Operate outbound transportation - Context
Manage logistics and warehousing - Processes
Produce Manufacture Deliver product
Produce product
Produce product - Context
Produce Manufacture Deliver product - Processes
Deliver Physical Products - Processes


Supplier Recovery Report	Manage supplier recovery	Evaluate and manage warranty performance
Service Completion Report	Service products	Measure customer satisfaction with products and services
Validated Warranty Claim	Process warranty claims	Manage supplier recovery
Warranty Replacement Order	Process warranty claims	Produce product
Return Disposition Record	Salvage or repair returned products	Process warranty claims
Returned Product	Process returns	Salvage or repair returned products
Delivered Product	Operate outbound transportation	Service products